Shipping & Delivery Information - Graggie Australia
Welcome to our shipping and delivery information page. We pride ourselves on ensuring our valued customers receive their products in a timely and eco-friendly manner. Here's everything you need to know about how we handle your orders:
Shipping Carrier:
All our shipments are carried out by Australia Post, ensuring a reliable and nationwide coverage.
Shipping Methods:
- Express Post: For orders with a total weight below 5kg, we use Express Post. This means you'll receive your items swiftly, typically within 2 to 3 days from the day of dispatch.
- Standard Post: Orders that weigh more than 5kg are sent via Standard Post.
Dispatch Times:
- Stock-on-Hand Orders: If we have your items in stock, they will be dispatched within 1 to 2 days of your order date.
- Custom Orders: As these require a bit more time and care, they will be dispatched between 2 to 5 days from the receipt of your order.
Shipping Costs:
All shipping prices are transparently calculated at the checkout, so you'll know exactly what you're paying for.
Note: Delivery times can vary based on your location and external factors beyond our control. We appreciate your understanding and patience.
Thank you for choosing Graggie Australia. We're committed to providing you with quality products while minimising our footprint on this beautiful planet. If you have any questions or concerns about your shipment, please don't hesitate to contact us.